Frequently Asked Questions

GovLink is a unified search and chat interface that helps you find answers from official U.S. government sources. We aggregate information from 29,000+ federal websites so you don't have to search each one individually.

GovLink is a project of the National Design Studio at the General Services Administration (GSA), a U.S. federal agency. While we're built by government, we're a tool to help you navigate government services — not a replacement for any specific agency.

No. We don't create accounts, track users, or collect personal data. Your questions are processed to find answers and then discarded. Theme and language preferences are stored only in your browser's localStorage.

We use no analytics, tracking cookies, or advertising. Questions are sent directly to government APIs over encrypted connections. No third parties receive your data. See our <a href='/privacy-policy' class='text-blue-600 dark:text-blue-400 hover:underline'>Privacy Policy</a> for details.

Every answer cites its official .gov source. You can always click through to verify on the original agency website. However, government information changes — always verify critical details on the official site before making important decisions.

Yes! GovLink supports English, Spanish (Español), and French (Français). Use the language selector in the footer to switch.

No. GovLink works in any modern web browser on any device — phone, tablet, or computer. No installation required.

If we can't find an answer, we'll tell you and suggest the most relevant agency websites to visit directly. You can also use the 'See how it works' link to understand our coverage.

Yes. We follow WCAG 2.1 AA guidelines including keyboard navigation, screen reader support, sufficient contrast, and reduced motion preferences.

Use the 'Submit feedback' button in the footer menu, or email us at <a href='mailto:feedback@govlink.example' class='text-blue-600 dark:text-blue-400 hover:underline'>feedback@govlink.example</a>.